Why use a recruiter? Recruiting is both an art and a science. Collectively, our team has many years of research and practice in talent acquisition. We are experts in finding the talent you want and need because this is what we do – all day every day.
Most companies outsource the recruiting function when there is a
sense of urgency in filling a mission-critical position or when they
need our expertise in sourcing top talent they cannot find on their
own. Top Talent has many resources at our disposal. As we target
passive candidates, we are going after successful people who are not
necessarily looking for jobs. Because we source nationally, our
database of prospective candidates runs deep and wide. With a sole
focus on logistics, we know your competition well and what it takes to
get the best.
What is the difference between a Contingency Agreement a Retainer Agreement?
Contingency: This agreement does not require a
commitment from either party, but stands as a binding agreement to
discuss opportunities. A contingency agreement essentially says that we
are not obligated to show you any candidates and you are not obligated
to hire any of our candidates. However, should we present a candidate
to you and you hire them, you will owe us a fee. The fee is due in
its entirety on the day the candidate starts. We offer a 60 day
guaranty on the placement and if the candidate leaves within a 60 day
period, we replace them at no additional charge. Contingency agreements
are not our preferred way of doing business, but we do offer the option.
Retained - This commitment agreement is used when clients have
a sense of urgency. When a position needs to be filled within a
certain period of time and with a specific type of person, we are
obligated through this contract to find the right person in the
designated time period. Through a retained contract, you agree that if
we find the person you have specified, you will make the hire. The fee
is the same as with a contingency agreement, but the structure of the
fee differs. One third of the estimated fee is due when the agreement is
signed, and the balance is paid on the day the candidate starts. If you are serious about getting specific talent in place, this is the way to go.
If we do not source the candidate within the time period specified in
the agreement, we refund the retainer portion in full. Our guaranty
period is longer for this agreement and if a candidate leaves on their
own accord or is terminated in that 90 day period, we replace them at no
charge. Retained clients get the first look at our candidates, and are a priority over contingency searches. We also assign a specific recruiting team to retained clients and hold our team accountable for meeting your needs.
Why do you recommend retained searches? We believe that both
parties have to have skin in the game. What we have found is that firms
that put a retainer up front are more invested in the search process,
our calls get returned faster and there a greater sense of urgency
across the board. Our executive recruiters know that you are committed
to hiring Top Talent from us and are fully committed to providing you
with thorough communication and timely results. We like dealing with
companies that say “Make us a priority”! Because we do.
What if I hire an Agent and they don’t perform to the level you say they will? In
our Agent search agreement, we incorporate something we believe no
other firm is doing – we provide a 1 year performance guaranty. If the
agent does not produce at least 80 % of what they say, then we make up
the difference with another agent at no charge. Is this a strong
guaranty? Absolutely. We want you to feel comfortable with bringing on
agents we represent.
You don’t offer terms and require payment on the day the candidate starts. That’s awfully fast.
Yes it is. We work fast and very aggressively, and our staff of
recruiters is highly incented to bring you the best talent possible.
Since the bulk of their compensation comes in the form of commission,
they want to be paid when the search is complete. In Logistics, the
companies that pay their carriers or vendors the fastest, win. Carriers
then make those firms a priority. We work the same way. If you pay us
fast, you will get first consideration. Pay us slow and don’t expect
to be a favorite among our recruiters.
If I hire you to find me someone, will you recruit any of my people down the road? Never.
Once you are a client, you are always a client. Some of our clients
hire talent from us every year and other come to us for one executive.
Our belief is once a client, always a client. There is a saying in
recruiting: “You are either a client or a source for candidates” but
you can’t be both. We are very proud of this because not all of our
competitors conduct themselves the same way. Being ethical is extremely
important to us.
What is a passive candidate? Passive candidates are the cream
of the crop. They are currently employed, well respected, strong
contributors to their organizations. Most are not actively looking for a
job and therefore do not have their resumes posted all over the
internet. It takes solid recruiting techniques to encourage these
people to engage with us and consider making a move. We help open their
eyes and minds to other outstanding opportunities and are experts in
Do you do any consulting? We are available for a wide variety
of consulting assignments. Our staff and affiliates have consulting
experience in the following areas: Agent Programs, Sales Compensation
Plans, Business Coaching, Human Resource Management, Organizational
Analysis and Sales Development, Restructuring and Sales Acceleration.
I have been burned by a recruiter in the past, why are you different? Unfortunately,
we hear this more than we’d like. While we cannot atone for the sins
of another, we will be right up front with you and spend a lot of time
getting to know you and understanding what you want. We are not a
resume service or a staffing agency so we don’t just throw resumes at
you hoping one will stick. The majority of our clients see less than
three candidates and it is not uncommon for our clients to hire the
first person we present. Why? Because we have an extremely in-depth due
diligence process with both clients and candidates where we ask a lot of
questions to ensure we understand what is important. We also will not
bring someone to the table unless we feel we have hit the nail on the
head. If our initial candidate is not chosen, we dig deep to find out
where we missed the mark, recalibrate and in most cases, the second
candidate is hired.
Why do I need to give you my account list? Prior to joining
one of our client firms we do our best to insure your accounts are not
already customers of our client. We also want provide our client
companies with the opportunity to do cursory credit checks on your
clients. All of our clients understand the confidential nature of our
business and we have not had any issues sharing this information. This
step is taken to insure your transition will be easy and profitable for
Do you work with all companies? No. We only do logistics and
we screen clients prior to representing them. Clients range from $2
million to $2 billion in sales, the majority of which range from $25
million to $100 million. Clients must be credit-worthy, ethical,
growing, and pass the “we would work there ourselves” test. In
addition, we like organizations that have “Sizzle” rather than being
milk toast. We connect with top executives so that the highest decision
makers possible are involved in the process.
Do you work with any candidates? No. We have a saying at Top talent – “We do not market mediocrity.”
Not everyone is Top Talent, so we screen all candidates prior to
representing them. We dig deep to fully understand who they are and
what they bring to the table. Are they high producers? Top Sales
Executives? Experienced, ethical agents? More importantly, do
they exude certain traits that are common among other highly Top
Talented individuals? In our candidate searches, we look for these
traits in addition to experience and expertise.
For more information, please visit http://toptalentinlogistics.com/